‘Company’ means MeldHome, whose registered office is Stirling House, College Road, Cheltenham, Gloucestershire, GL53 7HY
‘Customer’ means the person, firm or company whose order is accepted by the Company.
‘Order’ means the order for the purchase and sale of goods placed by the customer with the company.
‘Goods’ mean the products specified in the order.
‘Pro-forma’ means payment in full in advance of the delivery of goods.
For orders to mainland UK, there is no minimum order size but the customer will not be charged for delivery if the order value exceeds £275 (excluding VAT). A standard £25 delivery charge will be applied to all orders with values less than £275 (excluding VAT).
For orders overseas (including Ireland), delivery charges will be calculated based on delivery destination and weight of the goods.
All goods will be supplied at the standard prices stated in the MeldHome trade price list at the time of order, unless otherwise agreed in writing between the company and the customer.
The standard prices do not include any additional costs related to any special customer requirements e.g. product relabeling, changes to packaging or special despatch/delivery/ instructions.
All goods are supplied on a firm sale basis. The company does not accept sale or return.
Unless otherwise agreed in writing, new customer orders will be invoiced on a pro-forma basis. Thereafter, the customer may apply to be set up as an account customer at the company’s discretion.
The company cannot reserve goods for any pro-forma customer order until in receipt of full payment.
Account holder invoices will be due strictly 30 days from the date of invoice. On all overdue accounts the company reserves the right to charge interest at 3% above the Bank of England base rate and/or revert to pro-forma invoicing on subsequent orders.
The company reserves the right to withdraw credit terms at its discretion at any time.
For orders to mainland UK, the company will use all reasonable endeavours to deliver goods 3-5 working days from receipt of an order (account customers) or from receipt of payment (pro-forma customers).
Any claim by the customer relating to shortages or damage to the goods caused by transit must be notified to the company within 3 working days of delivery. No claim for damage can be accepted unless the company has been advised in writing. The company will endeavour to replace damaged goods or if this is not possible a credit note will be issued.
RETENTION OF TITLE
Upon delivery of the goods the risk shall pass from the company to the customer. However, the company shall remain the owner of the goods until such time as the customer shall have paid to the company the full price.
The company reserves the right to cancel or delay an order without it being liable for any loss or damage if supply of the goods is prevented or delayed by reason of war, civil strife, riots, adverse weather conditions, fire, flood, labour disputes, accidents or any other circumstances beyond its control.
The company may transfer information about you to its bankers / financiers for the purpose of providing services and for the following purposes: –
- Obtaining credit insurance
- Making credit reference agency searches
- Credit control
- Assessment and analysis (including credit scoring, market, product and statistical analysis)
- Protecting company interests
- Details of bankers / financiers / credit reference agencies used may be available on request.
Any dispute to be governed by English Law.